Terms of Service

The Service

ZiaRush is available in two ways:

• Plans at app.ziarush.io: the client signs up, chooses a plan and uses the Service in their own workspaces, with the features and limits of that plan as shown on the pricing page.
• Custom systems: ZiaRush sets up a system in the client’s own cloud environment, under the client’s brand. The scope, fees and service levels are set out in a separate order or agreement, which takes precedence over these terms where they conflict.

Accounts and access

• You must be at least 18 and able to agree to these terms for the business you sign up for, and the information you give us must be accurate.
• Clients are responsible for keeping sign-in credentials secure and for all activity under their account, including by team members they invite.
• Clients must have authority to connect any social media account they link to the Service.

Plans, billing and cancellation

These apply to plans bought at app.ziarush.io. Custom systems are billed under their own agreement.

• Plans are billed monthly in advance, in US dollars, through our payment processor Stripe, and renew automatically each month until cancelled.
• The Owner who pays can change plan or cancel at any time from Billing in the dashboard. A cancellation takes effect at the end of the current billing period, and the account keeps working until then.
• Fees already paid are not refunded, except where the law requires it.
• If a payment fails, we may limit the account to read-only or suspend it until the balance is paid.
• Each plan has limits, such as workspaces, connected accounts, posts and video exports. We may change prices or plan features with at least 30 days’ notice by email or in the dashboard, and the change applies from your next billing period.
• Prices do not include taxes, which are added where required.

Your own AI provider

AI features run on the AI provider and API key the client chooses and adds. The client pays that provider directly for what they use, under the provider’s own terms. ZiaRush does not charge AI credits or add a markup, and is not responsible for the provider’s charges, outages or decisions about the client’s account.

Client content and responsibilities

• Clients keep ownership of the content they provide. Clients grant ZiaRush a limited license to host, process, adapt, and publish that content solely to provide the Service.
• Clients are responsible for having the rights to content published through the Service and for complying with the terms and policies of each platform used, including Instagram and Facebook.
• Clients may not use the Service for unlawful, misleading, or infringing content, spam, or to violate platform rules.

AI-generated output

The Service uses AI to produce trend analysis, drafts, and recommendations. Output may be inaccurate or incomplete, and results such as reach or engagement are not guaranteed. Clients remain responsible for reviewing and approving what is published.

Third-party platforms

The Service relies on third-party platforms and APIs, such as Meta’s. ZiaRush is not responsible for changes, outages, or restrictions imposed by those platforms, which may affect the Service.

Intellectual property

ZiaRush owns the Service, including its software, systems, and know-how. Client branding applied to a deployment remains the client’s property. Nothing in these terms transfers ownership of either party’s intellectual property except as stated.

Termination

Clients on a plan can cancel at any time as described above. Custom systems end as described in the client’s agreement. ZiaRush may suspend or close an account for material breach of these terms, for non-payment, or to protect the Service or others. On termination, client data is handled as described in our Privacy Policy and Data Deletion page.

Disclaimers and limitation of liability

Except as stated in a client’s agreement, the Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, ZiaRush is not liable for indirect, incidental, or consequential damages, or for lost profits or revenue, arising from use of the Service, and its total liability is limited to the fees the client paid ZiaRush in the 12 months before the claim.

Changes to these terms

We may update these terms from time to time. We will post the new version here and update the effective date above, and tell clients on a plan by email or in the dashboard before a material change takes effect.

Contact

Questions about these terms? Email hello@ziarush.ai.